Frequently Asked Questions
Our comprehensive FAQ will help you get started quickly. Discover answers to the most frequently asked questions about shipping, returns, and placing an order.
ORDERS
Garages can easily become partners by submitting a request via the contact form. We will review your application and typically respond within one working day. Once approved, you will gain access to our partner portal, where you can consult our complete catalogue.
We deliver twice a day to our B2B customers. If you order in the morning and the desired product is in stock, your order will be delivered that same afternoon. If you order in the afternoon, we will deliver your order the following morning.
If a product is not in stock, we will keep you informed of the expected delivery time. In most cases, this is 1 to 2 working days.
Would you like to know where your order is? Please feel free to contact our customer service. We are happy to inform you about the current status of your order.
Yes, you can easily place your order via our webshop, by phone, via WhatsApp, or by email. Are you looking for a specific part? Then please leave a request via'Request part'. We will assist you as quickly as possible.
Yes, private customers are also welcome to order from us. Orders can be collected from our warehouse. Please note that home delivery is available exclusively to our B2B customers.